What kind of pets do you allow? Do you permit exotic pets? We welcome dogs & cats at The Spectrum! We do not allow exotic pets. There are no breed restrictions, but we require that aggressive breeds pass a temperament test prior to joining the community.
How many pets may I have? We allow up to two pets per apartment home.
Are there any deposits, special fees, or monthly charges to have a pet? We charge a $250 nonrefundable pet fee for first pet and $150 for second pet. Monthly pet rent is $35 per month for the first pet and $15 for a second.
What must I bring with me to tour an apartment? We require a government-issued photo ID for all tours.
What are your fees and monthly charges? We charge a $50 application fee per applicant, a $199 non-refundable administrative fee and a $500 application deposit. DepositIQ is available as an alternative. Additionally, at move-in each household is assessed a utility connection fee of $50.
What are the income and credit qualifications? There is no set income requirement to qualify for an apartment. Instead, we look at the combined profile of an individual which includes a credit check, background check, rental history and household income. Upon review of the profile, a higher deposit may be required which will not exceed two times the monthly rent.
What is acceptable “proof of income” to sign a lease? We accept W-2’s, 1 month’s pay stubs, employer offer letter, or employment verification form completed by the applicant’s supervisor.
Is my security deposit totally refundable? Return of the security deposit is fully refundable if paying a traditional deposit. DepositIQ is not refundable. As long as all balances are paid and there is no damage to the apartment, you can expect the deposit to be refunded within 4-6 weeks following the end of the lease.
If I get a job transfer, can I break the lease? If you are terminating your lease for any reason other than military service transfers, you are responsible for lease cancellation fees.
Can I change to a month-to-month lease plan after my first year? After completing your lease term, you are eligible to continue on a month-to-month basis at a higher monthly rate.
What utilities are included in my rent? The Spectrum includes trash, internet & cable.
How long is the term of the lease? We can offer flexible lease terms which range from 3-12 months. Lease premiums may apply based on lease term.
Do you accept leases for short terms? Yes, we do offer short term leases. Short term premiums will apply.
Can I rent the apartment in my name and add my roommate as an occupant? The Spectrum requires all residents over the age of 18 to apply as a lease holder. Every lease holder is held equally responsible to the lease contract.
Am I required to have renters insurance? You are not required to have renter’s insurance, but we strongly recommend it.
Do you offer furnished apartments? At this time we do not offer furnished apartments. We can provide information for several companies who offer furniture rental services.
Do you offer corporate apartments? We do offer corporate leases. A company would serve as the primary lease holder and go through a corporate credit check. Any employees to occupy that apartment would only be subject to the background check. A $50 application fee would apply to both the corporate and employee screening.
If something needs to be repaired in my apartment, how do I report it? We offer a resident portal to all residents to place work orders 24/7. Emergency maintenance calls can be placed after hours by calling 804.823.3939 and selecting option 3.
When is my rent payment due? Rent is due on the first day of each month.
What day of the month am I liable for a late charge? Rental payments received after the 5th of each month are considered late. In such instances, a 10% late fee along with a $30 attorney fee is applied. Additional attorney fees and filing fees will be assessed should the rent continue to be delinquent.
Will you accept electronic payments from my bank? Electronic payments can be made via the resident portal. If paying with a bank account, there is no fee to pay electronically.
Is there a place where I can pay my rent after office hours? Rent may be paid after-hours via The Spectrum's resident portal.
There is a person who might be staying with me for a while, is that permitted by the lease? Per the lease agreement, any individual who will be residing in the apartment for more than 7 consecutive days or 14 days throughout the month must apply and qualify to be added to the lease agreement.
Do you have reserved parking? The Spectrum does have a resident lot that can be used for a $45 monthly fee. There is also public street parking available.
I have a motorcycle, where can I park it? If you have a motorcycle and plan to park onsite, you are responsible for abiding by parking laws when utilizing street parking. Similarly, if you plan to park the motorcycle in the resident lot, you must adhere to the community parking policies.
Do you have cable services? A Comcast cable package is provided free of charge. You may contact the community provider if you would like to purchase an upgraded package.
Does the property have a fitness center? Yes, our fitness center is located by the parking lot exit doors in the front of the building.
Does the property have a swimming pool? The Spectrum does not have a swimming pool. We do, however, offer a wide variety of community spaces including our courtyard, clubhouse, game room, bike room, and dog park.
Does the property offer on-site recycling? Yes. Valet Trash will happily take your recyclables with your normal everyday trash, provided it is placed in a separate blue plastic bag.
Is there any additional storage space available at your property? We do not currently offer additional storage space.
Are residents permitted to paint the walls of their apartment? Yes, provided that all walls are returned to their original color before moving out. Failure to repaint the walls upon move-out will impact the return of tenant’s security deposit.
Will you accept my delivery packages for me? The Spectrum offers state-of-the-art package lockers from LuxerOne. All packages will be delivered to the lockers by carriers and a text/email will be sent to tenants notifying them of the package’s arrival.
Where do I register to Vote? Voter registration can be done in person at the Department of Motor Vehicles or on their website at www.dmv.state.va.us
